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| Leading a Dynamic
TeleClass
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General TeleClass Information and
Etiquette
Using an automated teleconference line may be a new experience
for some people. We've found the following instructions and
tips work well.
How to Call Into the Teleconference Line:
- Put your dogs, kids, and/or staff in another room. Please
take this call where you will not be interrupted.
- Please use a land line rather than a cell phone.
- If you have call-waiting, please disable it first by
dialling *70 and waiting for the dial tone.
- Dial the assigned teleconference number at the scheduled
time. It is best to call in three to five minutes early
so that class can start on time.
- Please introduce yourself as you join the call (everyone
else hears a little beep so they know someone has just dialled
in).
- Please don't call the teleconference number you've been
given at any other time than during your scheduled time.
There is no one "there" at the teleconference number.
- The system is totally automatic--there is no Operator.
- If you're the first person to call in, in some systems
the line will ring and ring until the 2nd person calls in
and you two will be immediately "connected."
Tips For Callers
- Use a land line--the teleconference lines have severe
problems when someone makes a computer/Internet based call.
- Only use 900 MHz portables and stay close to the base
to avoid static
- No cell phones because of the static and potential for
"cross talk."
- Do not use your speakerphone. It is annoying to almost
everyone.
- DO NOT PUT US ON HOLD! Many offices have music on hold
and the call is "interrupted" by the music. If you have
to leave the call, hang up and call back as soon as you
can rejoin.
- Use a headset or high quality phone with a mute button.
Portable phones often cause static heard by all callers.
If you're using a headset, make sure it's close to your
mouth so everyone can hear you.
- If you have a two-line phone or other phones in your
room/office, TURN OFF all ringers before calling in.
- Don't breathe into the mouthpiece. It's comical, but
disruptive.
- The system does not work well with two-way calling. Each
person should call in separately to maintain the high quality
of the teleconference line.
On your phone bill, you will see just regular, long distance
charges for dialling to the geographical area where the teleconference
is located. |
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